At LinkStrackly.com, we aim to provide a transparent and fair usage experience. As our services are delivered on a prepaid, software-as-a-service (SaaS) model, this Refund Policy outlines the circumstances under which refunds may or may not be issued.
LinkStrackly is operated by:
VcareAll Business Services LLC
1908 Thomes Ave #12055, Cheyenne, WY 82001
(+1) 415 941 3428
Mon-Fri | 09:00 AM - 05:00 PM (MDT)
support@linkstrackly.com
1. General Refund Policy
All payments made to LinkStrackly for subscriptions, usage plans, or custom services are prepaid and non-refundable by default.
⚠️ We do NOT offer refunds in the following cases:
- Change of mind or lack of use
- User error or configuration mistakes
- Early termination of service by user
- Downtime due to third-party providers or force majeure events
2. Discretionary Refunds
Refunds may be considered only under limited and exceptional circumstances and are issued solely at the discretion of VcareAll Business Services LLC.
💡 These include:
- Duplicate charges due to billing errors
- Technical issues that prevent use of the service, confirmed and unresolved by our support team within 7 business days
To request a discretionary refund, contact us with your:
- Full name
- Account email
- Payment reference
- Detailed reason for request
Response time: Our team will review and respond within 5 business days.
3. Refund Scenarios
❌ No Refund Cases
- Changed your mind
- Didn't use the service
- User configuration errors
- Early cancellation by choice
- External service downtime
⚖️ Discretionary Cases
- Duplicate billing charges
- Service technically unusable
- Confirmed platform bugs
- Unresolved critical issues
4. Abuse of Services
If an account is found to be:
- Engaged in abusive activities (e.g., spam, phishing, unauthorized mass mailing)
- Violating our Terms of Service
- Circumventing fair usage limits or system restrictions
🚨 We reserve the right to:
- Immediately suspend or terminate the account
- Deny any refund requests, regardless of subscription status or remaining service days
5. Subscription Management
To avoid unwanted charges, you are responsible for:
- Monitoring your billing cycle
- Canceling your plan before the renewal date
- Managing your account through the LinkStrackly dashboard
6. Data Storage and Security
- Data is stored on secure servers in compliant data centers
- Access is limited to authorized personnel
- We use industry-standard encryption and security protocols
7. Contact Information
For refund requests or questions about this policy:
support@linkstrackly.com
(+1) 415 941 3428
Open New Ticket
Mon-Fri | 09:00 AM - 05:00 PM (MDT)